Data We Gather and Why We Use It
When you open an account with us, we collect the information you submit during registration — your name, email address, phone number, and date of birth. When you connect a local e-wallet such as DANA, OVO, or GoPay, the transaction reference and wallet identifier are logged
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to match deposits and withdrawals to your account. We do not store your full e-wallet PIN or password; that authentication stays inside your e-wallet app. Beyond registration, we collect device data — browser type, IP address, and session timestamps — to detect unusual login patterns and
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keep your account secure. If you contact our support team, the conversation history is retained so we can follow up accurately. Usage data, including which sections of the site you visit and how long you spend there, helps us improve the account experience for Indonesia. We
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do not sell your personal data to third parties. Sharing happens only where required by law, where you have given explicit consent, or where a payment processor needs transaction details to complete a withdrawal. Your data is stored on servers with encryption in transit and at
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rest. Access to your personal record is restricted to authorised staff with a documented operational reason. Availability of certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.